Roborock support can assist with products, orders, delivery, returns, payments, and privacy requests.
Telephone
Mailing address
250 Salter St, New Westminster, BC, V3M 0B7, Canada
This mailing address is not automatically the returns warehouse. Obtain approval and the correct return destination before mailing a return.
When contacting us
Provide the order number and a concise description of the request. Never email a complete card number, verification code, or account password.